For selected private banks
Your clients experience exceptional care down to the last detail. That care should not end when the meeting concludes.
DONUM is a curated multisensory gesture for private banking – designed to carry the care of your bank beyond the transaction and into your clients' daily lives.
A lasting reminder of the care they experienced, long after the conversation.
The Context
Conventional gifts lose their impact when your clients have seen everything.
In private banking, loyalty is rarely strengthened by one more gift. What matters is relevance, discretion and the sense that the relationship continues beyond the transaction.
A meaningful gesture creates presence, not noise – carrying the relationship beyond the transaction.
Designed for
Designed for banks where every client relationship is built on trust – and every detail matters.
- Head of Private Banking & Wealth Management
- Private Bankers & Relationship Managers
- Client Services & Family Office Advisory
- Mandate inception, recognition of long-standing relationships and significant milestones in the client's life
What DONUM is
Not a corporate gift. A curated gesture from your bank – designed as a ritual.
At its sensory core is ARGANERO: a precise culinary finishing ritual, brought to life through a refined object, a story of origin and a considered moment of handover. It is conceived not as a one-time gift, but as an experience that can renew the memory of the relationship with every use.
Each edition brings together a tangible object, refined presentation, a story of origin, a sensory ritual and a thoughtfully designed handover – tailored to the character of your bank where appropriate.
Impact beyond the transaction
A gesture designed to return
Most gifts create a single moment. DONUM is designed to create many.
- A tangible object that remains in your clients' homes.
- A sensory ritual that reconnects clients with the memory of the relationship.
- Repeated moments of use that keep your relationship present long after the meeting.
The goal is not attention. The goal is presence – a quiet, recurring moment that brings the memory of the relationship back into your clients' daily lives.
Client moments
Moments when a considered gesture can mean more than another gift.
Year-end & special loyalty
A considered gesture at year-end for selected clients – designed to remain present long after the moment.
Long-standing clients & recognition
Recognize long-standing relationships with a distinctive gesture that reflects the value of their loyalty.
Onboarding & mandate inception
A considered welcome for clients of particular importance – presented discreetly or handed over in person.
Significant milestones
Succession, exit, retirement, family transition – occasions intended to remain memorable.
Private invitations & events
A discreet gesture for private dinners, invitations and events – without overt branding.
After sensitive conversations
A considered gesture following a sensitive client matter, when timing and care matter more than further explanation.
Process
Four steps. Discreet. Precise.
With minimal operational effort.
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01Define the client moment
Together, we define the client segment, occasion and intended effect – from onboarding to long-standing loyalty.
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02Select edition and personalization
Choose the edition, quantity, presentation and level of personalization – aligned with the character and operational context of your bank.
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03Production and preparation
DONUM coordinates production, quality control and final presentation.
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04Delivery and handover
Delivery and handover are coordinated to fit your existing routines and keep additional effort for your team to a minimum.
01Define the client moment
Together, we define the client segment, occasion and intended effect – from onboarding to long-standing loyalty.
Origin
Crafted in the Austrian Alps.
Each edition is developed and crafted in Austria with meticulous attention to detail.
FAQ
Frequently asked questions
The timeline depends on the selected edition, quantity and level of personalization. With limited personalization, an initial delivery may be possible from approximately four weeks; highly customized projects can require several months. We confirm the final timeline after the initial consultation.
Minimum quantities depend on the selected edition and level of personalization. We define a suitable scope around the occasion and the number of clients you wish to include.
DONUM is designed to integrate discreetly into existing routines. We define storage, responsibility and handover together so that the additional effort for Private Banking, Relationship Management or Compliance remains minimal.
Every edition is designed to feel like a considered gesture from your bank, not a marketing item. Restraint in branding is built into the concept.
Personalization can range from subtle integration of your bank's identity to individually developed editions. The appropriate scope depends on the occasion, client segment, quantity and timeline.
DONUM is neither a corporate gift nor product placement. It is a curated experience designed to extend the memory of the relationship into the client's daily life through a recurring sensory ritual.
Private consultation
Extend the client relationship beyond the transaction
Explore how DONUM can be integrated into selected client moments – from onboarding high-net-worth individuals to significant milestones and long-standing loyalty.
Request a private consultation
Confidential. No obligation.